Earn up to an additional $3500 quarterly with an Incentive Bonus
Develops and maintains effective relationships with current and potential VIPs◊Operates in compliance with Colorado Limited Gaming Act and other applicable municipal, state, and federal laws or regulations.◊Phone calls to VIPs with valid phone numbers◊Emails to VIPs without valid phone number but with valid email address◊Postal mail to VIPs without valid phone number or valid email address◊Daily analytic reports for VIP status progression
◊Quarterly bonus eligibility based on job and player performance
Responsibilities
- Develop and implement communication strategy to build and maintain relationships with Wildwood VIPs through:phone Calls to VIPs with valid phone numbers. This includes keeping records of the disposition of each phone call.personalized emails to customers with a valid email address.direct Mail/Notes to VIPs with a valid physical mailing addresslearn and record VIP information to establish a rapport (ex. Birthday, marital status, game preferences, communication preferences, etc.◊Update and manage VIP contact information in the Super Playmate database.◊Market/sell casino offers, promotions, hotel stays and other amenities to drive incremental visitation.◊Assist VIPs with personalized needs such as, but not inclusive of, hotel or restaurant reservations.◊Periodically survey and monitor surrounding competition concerning club points, promotions, and progress.◊Identify players with the potential to become a VIP.◊Issue discretionary comps (food, gas, hotel) based on play to build loyalty among current and potential VIPs◊Assists with Special marketing and promotion events◊Be knowledgeable of all Player’s Club operations◊Performs assigned Player Development duties within deadlines◊Provides assistance to supervisors and managers in direct support of the Marketing/Player Development department.
◊Implementing special VIP events monthly in alliance with the Marketing Manager.
Qualifications
Apply now if you:
- Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful
- Are a Team Player with guest first attitude
- Enjoy working in a fast-paced environment
Learn more about Landry's by visiting our website at www.landrysinc.com
EOE
Applications are accepted on an ongoing basis.
- Click "Apply" to submit for this position
Must have a Colorado Support Gaming License
What we offer you:
- Multiple benefit plans to suit your needs
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities
- $.75 fuel discount per gallon at Gas N Roll
- Discounted Bus Tickets
- Employee Engagement Platform
- Free Membership to Cripple Creek Parks and Rec Gym
Pay Range
USD $56,485.00 - USD $56,485.00 /Yr.